Terms & Conditions

Last Updated: September 2026

Welcome to the website of Harris•Aoki (“Harris•Aoki”, “we”, “us”, or “our”). By accessing or using our website at https://harrisaoki.com/ (the “Website”), you agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree with these Terms, please do not use the Website.

These Terms apply to your use of the Website and, where applicable, to information and enquiries submitted through the Website. Specific consulting services provided by Harris•Aoki may also be governed by separate proposals, quotations, engagement letters, statements of work, service agreements, or other written agreements between Harris•Aoki and a client. Where such an agreement exists, its terms will govern the relevant professional engagement in the event of any conflict with these Website Terms.

1. ABOUT HARRIS•AOKI

Harris•Aoki provides hospitality and food & beverage consultancy services, including areas such as:

Chef development and consultancy
Menu development and recipe creation
Pre-opening and post-opening support
Online hospitality consultancy
Supplier organization and cost-saving solutions
Kitchen and operational consultancy
Training and professional development
Hospitality concept and operational support

Our services may be provided to restaurant owners, hospitality businesses, chefs, food & beverage operators, investors, and other clients in the UAE, GCC and other international markets.

The exact scope, deliverables, timelines, fees and responsibilities applicable to a professional engagement will be confirmed separately with the relevant client.

2. USE OF THE WEBSITE

You may use this Website for lawful purposes only.

You agree not to:

Use the Website for any unlawful or fraudulent purpose;
Attempt to gain unauthorized access to the Website, its server, database, or related systems;
Introduce malicious software, viruses, or other harmful material;
Interfere with the security, operation, or availability of the Website;
Copy, reproduce, distribute, modify, or commercially exploit Website content without our prior written permission;
Use automated systems to scrape, extract, reproduce, or systematically collect Website content without our authorization;
Impersonate Harris•Aoki or any of its representatives; or
Use information obtained from the Website in a manner that could mislead, deceive, or cause harm to others.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

3. WEBSITE CONTENT

We make reasonable efforts to ensure that the information presented on the Website is accurate and up to date. However, Website content is provided for general informational purposes and may be changed, updated, corrected, or removed without prior notice.

Information published on the Website should not be considered a substitute for professional advice tailored to your specific business, operational, financial, legal, regulatory, food-safety, employment, or other circumstances.

Any examples, case studies, results, descriptions, statistics, or other information presented on the Website are provided for illustrative and informational purposes. Past results or experiences do not guarantee that the same or similar results will be achieved in another business or project.

4. CONSULTANCY SERVICES

Information on the Website describing our consultancy services does not constitute an offer or guarantee that Harris•Aoki will provide services to every person or business that contacts us.

A professional engagement will only begin once the relevant scope of work, commercial terms, responsibilities, timelines, fees, and other applicable conditions have been agreed upon between Harris•Aoki and the client.

Depending on the engagement, services may include strategic advice, menu development, recipe development, chef training, operational support, pre-opening support, post-opening support, supplier-related recommendations, or online consultancy.

The specific services provided will depend on the individual engagement and the requirements agreed with the client.

5. NO GUARANTEE OF BUSINESS RESULTS

Harris•Aoki provides professional consultancy, recommendations, training, and operational support based on the information, circumstances, objectives, and requirements available to us at the time of the engagement.

However, business performance depends on many factors outside our control, including but not limited to:

Client decisions and implementation;
Available capital and resources;
Location and market conditions;
Staffing and employee performance;
Supplier availability and pricing;
Regulatory requirements;
Customer demand;
Competition;
Economic conditions;
Operational execution; and
Changes in the hospitality and food & beverage market.

Accordingly, Harris•Aoki does not guarantee any particular level of revenue, profitability, sales, customer numbers, return on investment, business growth, or other commercial outcome unless expressly agreed in a separate written contract.

6. CLIENT RESPONSIBILITIES

Clients are responsible for providing accurate, complete, and timely information reasonably required for the provision of our services.

Clients are also responsible for:

Making final business and operational decisions;
Obtaining all licences, permits, approvals, registrations, and regulatory authorizations applicable to their business;
Ensuring compliance with applicable laws and regulations;
Implementing recommendations where they choose to do so;
Providing suitable access, facilities, personnel, equipment, information, and resources where required;
Ensuring the accuracy of information supplied to Harris•Aoki; and
Obtaining independent legal, financial, tax, regulatory, food-safety, or other specialist advice where appropriate.

Harris•Aoki is not responsible for consequences arising from inaccurate, incomplete, or misleading information supplied by a client or third party.

7. FOOD SAFETY, REGULATORY AND LEGAL COMPLIANCE

Where our services involve menus, recipes, kitchen operations, staff training, food preparation, supplier recommendations, or related hospitality activities, our recommendations are provided within the agreed scope of the relevant engagement.

Clients remain responsible for ensuring that their business, premises, products, employees, menus, recipes, operations, and suppliers comply with all applicable laws, regulations, permits, food-safety requirements, health and safety requirements, employment requirements, and local authority requirements.

Where specialist legal, regulatory, food-safety, engineering, architectural, accounting, tax, or other professional advice is required, clients should obtain advice from appropriately qualified professionals.

8. INTELLECTUAL PROPERTY

Unless otherwise stated in writing, all intellectual property rights relating to the Website and its contents belong to Harris•Aoki or its licensors.

This includes, but is not limited to:

Website text;
Branding;
Logos;
Graphics;
Photographs;
Videos;
Designs;
Layouts;
Written materials;
Articles and blog content;
Case studies;
Training materials;
Original concepts;
Other creative materials.

You may view and use Website content for your own personal or internal business reference.

You may not reproduce, republish, distribute, modify, publicly display, commercially exploit, or create derivative works from our content without prior written permission, except where permitted by applicable law.

9. CLIENT MATERIALS AND INTELLECTUAL PROPERTY

Clients may provide Harris•Aoki with documents, recipes, branding materials, business information, photographs, plans, menus, operational information, or other materials for the purpose of delivering agreed services.

The client remains responsible for ensuring that it has the necessary rights and permissions to provide such materials to Harris•Aoki.

Ownership and permitted use of materials specifically created for a client as part of a paid consultancy engagement will be governed by the applicable proposal, engagement letter, statement of work, or other written agreement.

Unless expressly agreed otherwise in writing, payment for consultancy services does not automatically transfer ownership of Harris•Aoki’s pre-existing intellectual property, methodologies, know-how, templates, systems, processes, tools, or proprietary materials.

10. CONFIDENTIALITY

Harris•Aoki recognizes that clients may share confidential business information during a consultancy engagement.

Where confidentiality obligations apply, Harris•Aoki will handle confidential information in accordance with the applicable engagement agreement and applicable law.

Clients should not submit highly confidential, sensitive, proprietary, or commercially critical information through general Website enquiry forms unless specifically requested or otherwise agreed with Harris•Aoki.

Any confidentiality obligations relating to a specific consultancy project may be set out in a separate confidentiality agreement or service agreement.

11. WEBSITE ENQUIRIES AND COMMUNICATIONS

When you submit an enquiry through our Website, you agree that Harris•Aoki may use the information you provide to respond to your enquiry and communicate with you regarding potentially relevant services.

Submitting an enquiry does not create a client-consultant relationship, contractual relationship, or obligation for Harris•Aoki to provide services.

We may request additional information before determining whether we can provide services or prepare a proposal.

12. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party websites, platforms, services, or resources.

These links are provided for convenience or informational purposes only. Harris•Aoki does not control third-party websites and is not responsible for their content, availability, security, privacy practices, terms, or services.

Your use of third-party websites is subject to the terms and policies of those third parties.

13. TESTIMONIALS AND CASE STUDIES

The Website may contain testimonials, reviews, case studies, project descriptions, photographs, or other representations of client experiences.

Such material is provided for informational purposes and reflects the circumstances of the relevant project or client. Individual experiences and outcomes may vary.

Unless expressly stated otherwise, publication of a testimonial or case study does not constitute a guarantee that another client will achieve the same results.

14. WEBSITE AVAILABILITY

We aim to keep the Website available and functioning properly, but we do not guarantee that the Website will always be:

Available without interruption;
Free from errors;
Free from viruses or other harmful components;
Compatible with every device or browser; or
Completely accurate or current.

We may temporarily suspend, modify, update, or discontinue any part of the Website without prior notice.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Harris•Aoki shall not be liable for indirect, incidental, consequential, special, or loss-related damages arising from or connected with your use of the Website or reliance on information published on the Website.

This may include, where permitted by law, loss of:

Revenue;
Profit;
Business opportunities;
Customers;
Goodwill;
Data; or
Anticipated savings.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Any limitation of liability applicable to a specific consultancy engagement will be governed by the relevant written agreement with the client.

16. INDEMNITY

To the extent permitted by applicable law, you agree to indemnify and hold Harris•Aoki, its consultants, representatives, employees, and service providers harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

Your unlawful use of the Website;
Your violation of these Terms;
Your infringement of another party’s intellectual property or other rights;
Information or materials you provide without the necessary rights or permissions; or
Your misuse of information or services provided by Harris•Aoki.

17. PRIVACY

Our collection and use of personal information submitted through the Website is governed by our Privacy Policy.

By using the Website or submitting information through our enquiry forms, you acknowledge that your information may be processed in accordance with our Privacy Policy and applicable data-protection laws.

18. CHANGES TO THESE TERMS

Harris•Aoki may update or amend these Terms from time to time.

Any revised Terms will be published on this page with an updated “Last Updated” date. Your continued use of the Website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

We recommend reviewing this page periodically.

19. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates, unless otherwise required by applicable law or expressly agreed in a separate written agreement.

Any dispute relating to these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts of the United Arab Emirates, subject to any mandatory legal requirements and any different jurisdiction or dispute-resolution mechanism expressly agreed in a separate written contract.

20. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or interpreted to the minimum extent necessary to make it enforceable, where permitted by law.

The remaining provisions shall continue to apply.

21. ENTIRE AGREEMENT

These Terms constitute the terms applicable to your use of the Website.

For consultancy services, these Terms should be read together with any applicable proposal, quotation, engagement letter, statement of work, service agreement, confidentiality agreement, or other written agreement between Harris•Aoki and the client.

Where there is a conflict between these Website Terms and a specific written client agreement, the specific client agreement will prevail in relation to the relevant professional engagement.

22. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us:

HARRIS•AOKI

Email: info@harrisaoki.com
Phone: +971 58 599 0334
Website: https://harrisaoki.com/

We welcome enquiries regarding our hospitality consultancy services, partnerships, and professional engagements.