Enhancing the Culinary Experience at Kunafat Jadoo Café
CASE CANVAS
Kunafat Jadoo is a prominent café located in Muscat Oman, renowned for its exquisite range of Kunafa Bassed Desserts. Apart from its delectable dessert range, the café also offers its customers an array of local favourites, specialized desserts, drinks, and All day dinning flair.
To stay ahead of the curve and remain at the forefront of the industry, Kunafat Jadoo reached out to us at Harris x Aoki to rejuvenate its offerings in an innovative way while making sure its menu remained fresh and considered the evolving tastes and preferences of its customers.
GASTRONOMIC GROWTH
Despite its popularity and diverse menu, Kunafat Jadoo sought to rejuvenate its offerings and ensure that its menu remained fresh, innovative, and in line with the evolving tastes and preferences of its customers.
INNOVATION
When Kunafat Jadoo approached us at Harris x Aoki, we were excited by the opportunity to introduce fresh culinary perspectives. Partnering with them, we combined their rich tradition with our innovative touch. Harris x Aoki worked closely with the chefs and the management team of Kunafat Jadoo to curate a new menu. We did extensive research into their current offerings and mega-trends in the industry to stay true to their business mission.
IMPLEMENTATION
We defined a new menu that not only highlighted the café’s existing popular dishes but also introduced innovative and tantalizing new offerings to entice the customers. Harris x Aoki also provided the tools and assets to ensure this menu comes to life in-store and online.
TEAM TRAINING
We recognize the pivotal role that consistency and quality play in delivering an unparalleled dining experience, so we at Harris x Aoki took the initiative to train the Kunafat Jadoo team personally. We made certain that every team member understood the depth of the signature recipes, mastered the art of presentation, and grasped the true essence of each dish.
THE OUTCOME?
01
Enhanced Customer Satisfaction
Customers expressed increased satisfaction with the refreshed menu. The novel flavours, combined with impeccable presentation, resonated deeply with their culinary expectations.
02
Business Growth
With the refined menu and a well-trained team, Kunafat Jadoo experienced a notable increase in both repeat visits from existing customers and the arrival of new customers eager to explore the rejuvenated offerings.
03
Team Empowerment
The rigorous training and skill enhancement ensured that the café’s team felt more confident in their roles. This boosted morale and translated into a more efficient and enthusiastic service delivery to the customers.
If you need a consultancy agency that shares your vision for the concept and also understands the hospitality industry then look no further! Working with Harris X Aoki Hospitality Consultancy was a pleasure. A constant pursuit for perfection that lead to an exceptional outcome filled with creative products. The experience we had with them clearly elevated our team, as our staff saw significant growth on an individual basis and together as a team.